Last updated 9 November 2026.
Who we are
Home Gyms Design (homegymsdesign.com) is run by Terra Olea Limited, trading as Terra Hale, company number 14071797, registered office 247-249 Old Brompton Road, London SW5 9HP. We are the data controller for the personal data described here. For anything about your data, email michal@terrahale.com or call +44 20 4542 3724.
What we collect
- Enquiries. When you use our enquiry form we collect your name, email, phone number and what you tell us about your room, project or the piece you are interested in.
- Newsletter. If you sign up, we keep your email address and name.
- WhatsApp, email and phone. If you contact us directly, we keep the messages and the contact details you use.
- Clients. If you commission us, we keep project details such as addresses, drawings, quotes, invoices and correspondence.
- Website use. Only if you accept cookies: pages viewed, device and browser type, approximate location and how you arrived, through Google Analytics and the Meta Pixel.
Why we use it
- To reply to your enquiry, arrange a consultation and prepare a quote. This is necessary to take steps at your request before a contract.
- To design, make, deliver and install your project, and to invoice. This is necessary to perform our contract with you and to meet our legal and tax obligations.
- To send our newsletter. This is based on your consent, which you can withdraw at any time using the unsubscribe link.
- To measure which pages and adverts help people find us. This is based on your consent through the cookie banner.
We do not sell your data, and we do not use it for automated decisions about you.
Cookies
When you first visit, a banner asks whether you accept measurement cookies. Analytics and advertising are off until you click Accept. Your choice is saved in your browser (as hgd_consent) so we do not ask again. If you accept, Google Analytics and the Meta Pixel set their own cookies. You can change your mind by clearing this site’s data in your browser, after which the banner will appear again.
Who we share it with
Only with the service providers we need to run the business, each under contract:
- WP Engine, which hosts this website and the database where enquiries and newsletter contacts are stored (via Fluent Forms and FluentCRM).
- Amazon Web Services (Simple Email Service, Stockholm region), which delivers our emails.
- Google (Analytics) and Meta (Pixel and WhatsApp), only as described above.
- Our accountants, and delivery and installation partners where needed for your project.
Google and Meta may process data outside the UK, including in the United States. Where they do, the transfer is covered by the UK-US data bridge or standard contractual clauses.
How long we keep it
- Enquiries that do not become projects: two years after our last contact.
- Client and project records: six years after the project ends, for tax and accounting.
- Newsletter contacts: until you unsubscribe. We delete your details within 30 days of that.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, ask for it in a portable format, and withdraw consent at any time. Email michal@terrahale.com and we will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We will update this page if anything changes, and show the date at the top.